Refermate Terms of Service

Overview

Refermate (or "we", "us" or "our") operates a cashback and coupon platform (the "Platform") through our website and mobile applications. We help consumers save money by providing cashback rewards, coupons, promo codes, deals, product discovery, and referral programs from thousands of online retailers and brands.

Our services include: (a) cashback rewards on purchases, (b) coupon and promo code aggregation, (c) product discovery and price comparison from various merchants, (d) referral programs allowing users to earn rewards by sharing their own personalized referral links, and (e) personalized shopping recommendations.

We refer to those who use or access our Platform or Services as "Users", and "your" or "you". If you access the Platform on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms.

Commission Disclosure

Refermate participates in affiliate marketing programs. When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission through our partnerships with various affiliate networks and programs.

These commissions help us maintain and improve our service at no additional cost to you. The price you pay for products or services remains the same whether you use our links or go directly to the vendor's website.

Acceptance of Terms

By using or accessing Refermate, and any services offered through our Platform (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. Our Privacy Policy is incorporated by reference into these Terms.

If you do not agree to these Terms, including our Privacy Policy, you have no right to obtain information from or otherwise continue using the Platform or Services.

Account Registration and Services

Eligibility

By using our Platform, you represent that you are at least the age of majority in your jurisdiction of residence. You are solely responsible for ensuring that use of the Platform is permitted by all applicable laws and regulations in your jurisdiction.

Account Registration

To access certain features, you must register an account ("Account"). You agree to:

• Provide accurate, current and complete information
• Keep your information updated
• Safeguard your password and account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your Account

Cashback Terms

Our cashback service is subject to the following terms:

• Cashback rates are subject to change without notice
• Cashback is tracked automatically when you activate and shop through our links
• Cashback may take up to 90 days to be confirmed by merchants
• Minimum withdrawal amounts may apply
• Cashback cannot be earned on gift card purchases unless specified
• Use of ad blockers may prevent cashback tracking
• Returns and cancellations will result in cashback reversal
• Cashback is not earned on taxes, shipping, or other fees unless specified

Referral Terms

Our referral program is subject to the following terms:

• Referral rewards are earned when new users sign up using your personalized referral link
• Referral links must not be placed on ad networks, including but not limited to Google Ads, display advertising networks, or any paid advertising platforms
• Self-referrals and creating multiple accounts to earn referral rewards is prohibited
• Referral rewards may be subject to minimum thresholds before withdrawal
• Spam or unsolicited distribution of referral links is strictly prohibited
• Misleading or deceptive practices to obtain referrals will result in account termination
• Referral rewards are subject to verification and may be reversed for fraudulent activity
• We reserve the right to modify referral reward rates at any time
• Referral links must not be posted on coupon, deal, or cashback websites
• Commercial use of referral links requires prior written approval from Refermate

User Conduct

You must use your Account responsibly. You must not use the Platform or Services to:

• Violate any applicable law or regulation
• Infringe on intellectual property rights
• Transmit viruses, malware, or malicious code
• Engage in fraudulent activities or false claims
• Attempt to manipulate cashback tracking or earnings
• Create multiple accounts to exploit promotions
• Reverse engineer or attempt to compromise our systems
• Engage in any activity that could harm our reputation or operations

Intellectual Property Rights

All graphics, logos, designs, page headers, button icons, scripts, and service names appearing on Refermate are our trademarks or trade dress in the U.S. and/or other countries. All proprietary rights in our Platform shall remain with Refermate.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, revocable, non-transferable right to access and use the Platform and Services for personal, non-commercial use.

Privacy

Your use of our Service is governed by our Privacy Policy. Please review our Privacy Policy, which governs the Platform and informs users of our data collection practices. By using our Platform, you consent to our collection and use of data as described in the Privacy Policy.

Disclaimers

THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that cashback will track for all purchases, that all coupons will work, or that the Platform will be uninterrupted or error-free. We are not responsible for merchant policies, product availability, or third-party services.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REFERMATE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to indemnify, defend, and hold harmless Refermate, its affiliates, and their respective employees, officers, and directors from any claims, liabilities, costs and expenses, including reasonable attorneys' fees, arising from your use of the Platform, violation of these Terms, or infringement of any rights of another party.

Dispute Resolution

Arbitration Agreement

Any dispute arising out of or relating to these Terms or your use of the Platform will be settled by binding arbitration, except that each party retains the right to seek injunctive relief for intellectual property violations.

Class Action Waiver

You agree that any claims will be brought in your individual capacity only, and not as a plaintiff or class member in any class action or representative proceeding.

Opt-Out Right

You may opt out of arbitration by notifying us in writing within 30 days of first using the Services at help@refermate.com.

Termination

We may terminate or suspend your Account at any time, with or without cause or notice. Upon termination, we will remit any confirmed cashback earnings owed to you. You may cancel your Account at any time by contacting us.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page. Your continued use of the Platform after changes constitutes acceptance of the modified Terms.

General Provisions

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Refermate regarding the Services and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: help@refermate.com

Notice to California Residents

If you are a California resident, under California Civil Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 to resolve a complaint or receive further information.